Product and Services

Managed Services RightClickFix managed services is a comprehensive network management service, combining proactive maintenance, remediation via remote access, permanent onsite Technicians, on-call Support, and hardware/software support, all for a flexible monthly Service Level Agreement (SLA) fee.

Support service includes monthly reports to our clients highlighting monthly support activity and where required, recommending improvements to existing IT infrastructure to reduce the support overhead and therefore improve our client’s productivity. Every business is unique and RightClickFix provides flexible customized services that perfectly fit your business needs to ensure that you are only paying for the coverage you need.

Our suite of support products are packaged to provide agreed levels of support for your IT infrastructure. No matter what level of support your business requires, there is a Support product that will meet your specific needs.

Why Outsource?

Having an in-house IT department or technician can often present a risk to your business and also become an unnecessary expense. Managing multiple networks allows us to always be at the cutting edge of technology and significantly decrease resolution times. We will ensure that at all times you comply with industry standards or at the very least keep you informed of new systems and services that will benefit your business.

RightClickFix will even provide you with a replacement resource in the event of your on-site resource going on leave, dealing with a family emergency, or being unavailable for an extended period. Our technicians & engineers utilize the web of knowledge and experience within RightClickFix to deal with any queries or situations that are beyond their expertise.

Benefits

·       Assist with IT budgets and forecasting

·       IT consulting and advising

·       Infrastructure & Solution planning.

·       Project management

·       Create and implement process, procedure & policy

·       Complete asset management

·       Managing 3rdparty suppliers

·       Managing Microsoft software audits

·       Documenting network infrastructures

·       Dedicated resources available 24/7

Cloud Computing Solutions – Essentially, a cloud data service is a remote version of a data center – located somewhere away from your company’s physical premises – that lets you access your data through the internet. Whatever type of cloud computing services you use, large quantities of data will move back and forth between your end-users and your data center. Talk to us about a Cloud Solution for your type of needs.

Microsoft 365 – Access Anywhere, Across Devices. Perfect for Business. Up to 5 Devices Per User. Realize the Benefit Of Powerful Cloud Applications and Empower your Employees to do more.

      Mimecast  Comprehensive Cybersecurity to protect User’s Email, Data & Web.

Acronis Online Backup Solutions – Best Backup & Faster Restore. Protect your Business Data. New – SAP HANA Backup. Packed with Innovative Security Features. Acronis Cyber Backup delivers data protection that meets today’s demands. It keeps your business running, protecting any workload, scaling without limits, and saving you money.

Fortinet Firewall Solutions - Network Security. Industry-leading security for networks at any scale and mobile infrastructures. Both traditional firewalls and NGFW employ packet filtering (both static and dynamic) to ensure connections among the network, the internet, and the firewall itself.

Wireless Solutions - a high-speed solution, used to exchange data over short distances and create highly secured personal networks. Cisco wireless networking combines the mobility of wireless with the performance of wired networks, offering a dramatic performance increase compared to legacy 802.11a/g networks.

Hosted PBX - A hosted PBX is essentially a cloud-based phone system, hosted off-site and ... for an affordable and efficient business phone system solution. reliable phone service for a business or organization through your

Software development – Software development is the process of conceiving, specifying, designing, Programming, Documenting, and testing involved in creating and maintaining applications. Looking for top Customer software Development.

Network Infrastructure Design and Implementation. - Network infrastructure comprises hardware and software, systems, and devices, and it enables computing and communication between users, services, applications, and processes. Anything involved in the network, from servers to wireless routers, comes together to make up a system's network infrastructure. Network Infrastructure is the physical implementations of the Network Systems.

Information Technology Service Product – Tailored IT services and Support for Small and Medium enterprises. This is basically a data center which refers to server hardware on your premises to store and access data through your local network.

Computer Equipment - Computer hardware includes the physical parts of a computer, such as a case, central processing unit (CPU), monitor, mouse, keyboard, computer data storage, graphics card, sound card, speakers, and motherboard. This includes computer servers which is a computer that serves information to other computers. These computers, called clients, can connect to a server through either a local area network or a wide area network, such as the internet

  1. Services:

After-Sales Training and Support – We provide extensive initial training and ongoing support services to help small and medium enterprises. This ensures that customers are satisfied with the products and services of the RightClickFix. We make sure that products and services meet or surpass the expectations of the customer.

 

 

 

Help Desk Overview. RightClickFix dedicated Helpdesk service provides our customers with round-the-clock support and dedicated customer care personnel without the high costs associated with providing in-house Helpdesk services. However smooth and

The Value in IT Support for your growing business. Do you think dedicated IT Support is just for large corporates? Think again. Regardless of size, every company should consider consulting an IT company. We live in an economic environment wh
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